Operation and Maintenance

We offer a wide range of global O&M services, including complete turnkey operations models. For optimal flexibility, we offer integrated O&M solutions to fit your individual requirements. We work with you to develop a commercial model to accomplish your business goals.

Our People

Our people are the key to our success; we are committed to developing and retaining an exemplary workforce. Your project will be staffed by professionals with the technical knowledge and expertise to tackle the most complex challenges and to do so safely and efficiently. IEPC provides personnel for the following activities:
  • Production, operations & maintenance
  • Mechanical, instrumentation & electrical modifications
  • HSE & emergency management
  • Marine operations
For oil & gas developments in remote or new regions, IEPC also can provide a wide range of personnel administration support, including the following:
  • Nationalisation programmes
  • Recruitment, screening and placement
  • Training and competence programmes
  • Logistics and transportation
  • Payrolling/taxation
  • Visa/work permit administration

Our Services

In addition to providing personnel, IEPC also provides the following facility support & management activities:
  • Pre-operations planning
  • Production O&M management
  • Maintenance planning and scheduling
  • Construction supervision & inspection
  • Maintenance/overhaul of compressors, pumps, generators & rotating equipment
  • Supervisory control and data acquisition (SCADA) / remote well control system design & integration
MAINTENANCE We develop, implement, execute and improve strategies designed to maximise the profitability of assets by optimising the balance between production performance and lifting cost, underpinned by HSE excellence embedded in IEPC's core values. Maintenance forms an integral part of the overall asset operation. IEPC has extensive experience in set-up, management and upgrading maintenance management systems. Typical activities associated with IEPC’s maintenance capabilities are listed, but not limited to those below:


  • Criticality assessment
  • Criticality quantification
  • Level of repair
  • Reliability centred maintenance
  • Generic ‘Best Practice’ maintenance
  • Vendor recommendations
  • Reactive maintenance people
  • Leadership and management
  • Maintenance organisation
  • Core and campaign crew
  • Personnel competence
  • Skills matrix
  • Competency and training
  • Vendor support


  • Leadership and management
  • Maintenance organisation
  • Core and campaign crew
  • Personnel competence
  • Skills matrix
  • Competency and training
  • Vendor support


  • Maintenance routines
  • Planning and scheduling
  • Work control (PTW)
  • Condition monitoring system
  • Maintenance procedures
  • Functional analysis
  • Key Performance Indicators (KPIs)


  • Cost and budget management
  • Through life cycle costing
  • Incentives
  • Computerised maintenance management systems build
  • Work order management
  • Inspection management
  • Storage location
  • Spares and stock

our business model enables our customers to increase overall operations efficiency and minimise costs without compromising safety or the environment.

The experience to challenge convention

We challenge conventional practices in order to reduce overall costs and optimise the performance and productivity of new and existing facilities. IEPC provides the full range of operational expertise from well operations through to final product delivery. Our experience and lessons learned from previous projects allow us to customise integrated operations management systems specific to our customers’ requirements. We build strong relationships and work with our customers to provide delivery of agreed business plans. The benefit? Safe delivery and cost effective operations through managing one contractual interface: this enables our customers to focus on utilising their own company resources to improve business performance.

Operations Excellence Framework (OEF)

At the heart of our approach to operations and maintenance is our Operations Excellence Framework (OEF). OEF is a suite of systems, tools, processes and procedures designed to cover all the activities involved in operating and maintaining oil, gas and petrochemical facilities. OEF sets expectations (standards) for best-in-class operational delivery that all our operated assets must comply with. OEF aims to deliver safe & efficient operations, at all times.  The key elements of OEF are:
  • Asset Integrity
  • Production
  • Maintenance
  • Costs
  • People
  • Integrated Asset Planning
  • Risk and Assurance
  • Operations Readiness
OEF ensures that assets are operated and maintained to continually deliver the best possible performance through their full operational lifecycle. We aim to create an operational structure that is both technically capable and commercially competitive. OEF is underpinned by effective leadership and world class business excellence programmes including the USA’s Malcolm Baldridge Quality Management System, the European Foundation for Quality Management, and British Standard PAS 55, Optimal Management of Physical Assets.

Pre-operations phase

In the pre-operations phase, we ensure that every project start-up reaches maximum production as efficiently and safely as possible. We create value to the customers' assets through efficient management and an integrated network of technical expertise. We are experienced in setting up new offices and mobilising experienced operations and project personnel to a wide range of international locations. Pre-operations activities typically include delivery of:
  • Factory Acceptance Testing (FAT)
  • Operations maintenance strategies
  • Operations maintenance procedures
  • Competency and training
  • An approved safety case
  • A computerised maintenance management systems build
  • Commissioning
  • Spares analysis and stock level recommendation
Our business approaches delivered substantial benefits to the customer in terms of:
  • LTI free since the project’s inception
  • Operations and maintenance personnel integrated into the project team at the construction phase
  • Design input
  • Knowledge transfer from previous successful projects resulting in greater efficiencies
  • Creation of operations and maintenance procedures and systems
  • Engineering services for modifications and major maintenance

Contract operations

IEPC's daily operation and maintenance of producing properties strives to set the benchmark for efficiency. Our emphasis is always on safety of personnel, regulatory compliance and protection of the environment. We are organised to meet our customers' highest expectations of a single source contractor. The cost-saving and performance improving opportunities we offer our customers include shared services in air and marine transportation, offshore labour and supervising management level staff, leveraged purchasing power, and human resources programs. Our provision of well-qualified field personnel and proven supervision are keys to the success of our operations.

Facility operation and maintenance

IEPC can assume full operational responsibility for the operation and maintenance of oil and gas production (and other energy related) facilities. We manage operations using a plan designed to achieve a defined set of goals. We attain producing, maintenance and regulatory compliance goals while maintaining cost control objectives, through our unrivalled personnel resources, technical and logistical support and management commitment. We tailor all our services to meet our customers’ specific needs.      
Asset Management Solutions Tailored to Clients’ Business Drivers IEPC, with Stork, a IEPC company, offers a portfolio of professional solutions and proven best practice in asset integrity services to meet Clients’ business drivers and deliver optimum asset performance. We analyze your maintenance approach at a strategic level, to optimize the maintenance strategy for your type of production, and deliver cost, efficiency and safety benefits. Operational activities are performed with an extensive pool of readily available, knowledgeable and skilled staff. In addition to regular and corrective maintenance, we can plan, prepare and execute your turnarounds and modifications. We develop and implement innovative strategies for delivering full asset optimization.
  Plant Engineering Services Asset Performance Management Plant Readiness Industrial Maintenance Facility Operations Turnarounds & Outages Relocations & Decommissioning  
Plant Engineering Services for Small to Mid-size Capital and Maintenance Projects Plant Engineering, a IEPC company, provides multi-disciplined engineering and project management services including conceptual engineering, front-end engineering, detailed engineering and design, project management controls and estimating, with procurement, construction, turnaround, commissioning and start-up support services as needed. Expert project execution customized to Client needs includes:
  • Proven, scaled to fit, work processes
  • Streamlined management processes and structure
  • Ability to respond quickly to unplanned Client needs
  • Cost competitive pricing
  • High-value solution for technical requirements
Flexible execution strategies include office-based project execution, as well as site-based teams and in-plant seconded personne Strategic Asset Performance Management Improves the Effectiveness of Client Assets IEPC, with Stork, a IEPC company, translates Clients’ business strategy into a sound and solid asset management strategy, aligning operations with PAS55 and ISO 55001 requirements. Strategic Asset Management A field proven methodology to prioritize asset management decisions with decreasing time windows of ROI targets is available through IEPC’s Strategic Asset Management consultants. Strategic Asset Management assists to:
  • Maximize asset performance
  • Optimize the associated expenditure
  • Ensure asset and operational integrity over the total asset life cycle
Asset Performance Improvement (API) Consulting Program IEPC’s Asset Performance Improvement (API) assessment process helps plant and facility owners reduce overall operating costs and increase plant productivity. API benchmarks a plant's operating performance and helps identify step-change improvement opportunities deliverable through a pay-for-performance commercial approach. API process assists to:
  • Improve the effectiveness of Client assets
  • Lower cost and reducing delays
  • Improve performance through multi-pronged approac

Plant Operational Readiness – Accelerate Start-Up and Commissioning

Completion of a well-designed, safe and best-in-class facility delivered on time requires a team approach, with active planning and participation by all stakeholders. IEPC, with Stork, a IEPC company, uses an approach to plant operational readiness that encompasses technologies that help accelerate start-up activities for new facilities by bridging the transition between project completion and ongoing operations. IEPC teams use  the operational-readiness tool for coordinating operating strategies, commissioning and start-up activities, system turnover schedules, organization preparedness, employee training, HSE procedures and quality certifications. UpFRONT promotes early implementation of maintenance best practices, helping reduce the total cost of ownership and maximizing project life-cycle value. Owners may elect to use all or a few of the modules, depending on the size of their facility. In addition to core skills in access and coatings, our multi-disciplinary teams are fully competent in supplementary trades crucial to the hook-up phase, such as welding, pipefitting, electrical and rigging, reducing man-hours and maximizing productivity. Integrated projects are delivered through a single Client focal point to reduce the number of interfaces for Clients and ensure an orderly turnover, commissioning and start-up while minimizing the impact to ongoing operations.   Tailored Asset Maintenance IEPC, with Stork, a IEPC company, offers a range of partnership services to support you in implementing best practices on asset maintenance, from organizing a maintenance management organization to completely outsourcing asset maintenance. We work closely with Clients, incorporating their business challenges and present capabilities, to develop a tailored maintenance model, to ensure their asset maintenance is run better, faster and cheaper. Processes should be designed and implemented to align with current capabilities and future challenges, including asset performance, safety, compliance, risks and costs. Our expertise in organizing maintenance helps Clients match strategy and external demands in the most efficient and effective way. Services include:
  • Lean maintenance: providing insight and guidance in defining and improving your maintenance department.
  • Performance maintenance: supporting you in implementing best practices on outsourcing.

Facility Operations - Managing and Improving Industrial and Commercial Client Facilities

IEPC, with Stork, a IEPC company, operates and assures the integrity of Clients’ industrial and commercial facilities with highly skilled teams and a strong process safety framework. Plant operations and facility management is about more than simply looking after day-to-day operations; understanding Clients’ business goals and working with complete transparency is crucial. Asset Management specialists integrate with the maintenance organization to improve the performance of an asset, in terms of process safety, reduced production losses, optimized processes and cost reduction; in synergy with Clients’ needs. Our strategy is simple: partner with Clients in the oil and gas, chemicals and process, metals and mining, power and manufacturing industries to deliver safe, more predictable and efficient operations.    

Plant Turnarounds, Shutdowns and Outages Services – Minimize Downtime, Maximize Performance

IEPC, with the addition of Stork, a IEPC company, performs or supports more than 100 turnarounds, shutdowns and outages annually for power generation, oil refining, chemical processing and other industrial Clients. Our in-depth asset integrity management expertise in turnaround management minimizes shutdown time and costs, without compromising on safety and quality, while increasing asset performance by means of a modification project. Whether for emergency repairs, capital project tie-ins, or major shutdowns, our turnaround teams follow a disciplined, multi-phase approach to plan, schedule, staff and execute turnarounds of all sizes. We work closely with Clients to develop a progressive series of implementation plans, beginning well in advance of the turnaround start date and concluding with post-project performance reviews. We optimize turnaround and modification projects, to ensure timely delivery within budget and leverage installation outages for better asset-related business planning.

Relocations & Decommissioning - Move What Was Never Meant to be Moved

Relocating an installation or a complete plant may look like an impossible task. IEPC with Stork, a IEPC company, makes this possible and delivers safe, efficient and cost-effective relocations all over the world. Customers around the world rely on our experience, expertise and skilled workforce to meet plant managers’ challenge of maintaining a license to operate while achieving consistent, reliable production. We are experts in understanding how plants operate and delivering effective total relocation solutions, with a long heritage of technical know-how. World-class corporations seeking relocation services benefit from Stork’s system, with integrated workflow and business process management for controlled execution of multidisciplinary projects and modifications. Safe and cost-effective decommissioning When the decision is taken to cease production and decommission an asset, it is essential that, in the effort to reduce costs, projects are carried out safely, efficiently and competently. We understand successful decommissioning requires flexible, multidisciplinary teams, with dismantling knowledge and the ability to provide traceability and innovative solutions in a constantly changing environment. We maximize productivity for our Clients and deliver cost-effective decommissioning. With extensive experience and full support capabilities, we provide support services throughout the entire decommissioning process, from preparation to production closure, through process and utilities separation, to disconnection, removal and specialist cleaning.